Once your order has been placed, a order confirmation will be sent to your email. You will also receive a WhatsApp notification containing shipping tracking number from us if your order has been shipped.
Unfortunately, we are unable to provide notifications for parcel delivery. However, we will provide a WhatApps notification when your parcel has been shipped, You can track the parcel with the tracking number provided.
Yes, we understand that one of the risks of buying a pre-owned device is that you may not be satisfied with the cosmetic condition of the phone. Hence, as long as the above Return Conditions are met, you would be able to do a return.
Unfortunately not. Do check your product immediately upon purchase. Kindly note that our devices (unless otherwise stated) come with a 30 days warranty which would cover defects found even after the 7-day money back guarantee window.